RETURN/EXCHANGE POLICY
At Q'Tee Kouture, our customers come first, and we want you to feel confident when shopping with us. Please review product descriptions, sizing information, and your order carefully before completing your purchase.
All Sales Are Final
Due to the nature of our merchandise, Q'Tee Kouture does not accept returns or exchanges. Please verify your size, color, quantity, shipping information, and other order details before completing checkout.
Damaged Items
If you receive an item that is damaged, please contact us within 24 hours of delivery so we can review the issue and assist you.
When contacting us, please include:
- Your name and order number
- A brief description of the issue
- Clear photos of the item and any damage, when applicable
Contact us through our Contact Us page.
Requests concerning damaged or incorrect merchandise submitted more than 24 hours after confirmed delivery may not be eligible for assistance.